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  • To which countries' do you deliver purchased items ?
    We ship within United states & to Canada.
  • I bought an item but haven't been delivered according to the shipping period ?
    If the item is past duo delivery period please wait another 7 days, as shipping carriers often have logistic delay problems, if the 7 days passed then you must contact us immediately and we will reach out for the shipping carrier to investigate and track the shipped item.
  • My item was lost in the shipping process! what happens next ?
    Customer will get full refund or store credit once we confirm it was lost when we finish our investigation after reaching out to the shipping carrier. the investigation usually takes between 3 to 7 days max.
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